/* Travels Go Office System — no build step needed */
:root{
  --purple:#6B2D9C; --purple-dark:#4E1F73; --night:#2A1240; --orange:#F26522; --orange-ink:#A5400A;
  --ink:#1E1726; --muted:#5E5468; --faint:#6F6578; --line:#E8E1EF; --line-soft:#F0EBF5; --bg:#F6F4F9; --card:#FFFFFF;
  --green:#17693A; --green-bg:#E3F5EA; --red:#A3192F; --red-bg:#FBE9EC; --amber-bg:#FFF1E8; --grey-bg:#EEF0F3; --grey:#4A5260;
  --fb:#1F4FB0; --fb-bg:#E7EEFC; --lilac:#F1E8FA;
}
*{box-sizing:border-box}
html,body{margin:0}
body{background:var(--bg);color:var(--ink);font-family:'DM Sans','Hind Siliguri',system-ui,sans-serif;font-size:14px;line-height:1.5}
a{color:var(--purple);text-decoration:none}a:hover{color:var(--purple-dark)}
h1{font-size:24px;margin:0}h2{font-size:16px;margin:0}h3{font-size:15px;margin:0}
.muted{color:var(--muted)}.faint{color:var(--faint);font-size:12px}
.shell{display:flex;min-height:100vh}

/* sidebar */
.side{width:240px;flex:none;background:var(--night);color:#EDE6F3;padding:20px 14px;display:flex;flex-direction:column;gap:2px;position:sticky;top:0;height:100vh;overflow-y:auto}
.brand{display:flex;align-items:center;gap:10px;padding:4px 10px 22px}
.brand .logo{width:36px;height:36px;border-radius:10px;background:#fff;display:flex;align-items:center;justify-content:center}
.brand b{font-size:16px;letter-spacing:.5px}.brand b span{color:#F7935A}.brand small{display:block;font-size:12px;color:#B9A6CB}
.side a.nav{display:flex;justify-content:space-between;align-items:center;padding:10px 12px;border-radius:8px;color:#EDE6F3;font-size:14px}
.side a.nav:hover{background:#3B1E57;color:#fff}
.side a.nav.on{background:var(--purple);color:#fff;font-weight:600}
.side .sect{font-size:11px;letter-spacing:.6px;text-transform:uppercase;color:#9C87B2;padding:14px 12px 4px}
.side .pill{background:var(--orange);color:#fff;border-radius:10px;padding:0 8px;font-size:12px;line-height:20px}
.side .me{margin-top:auto;padding:14px 12px 0;border-top:1px solid #44295C;font-size:13px;color:#B9A6CB}
.side .me b{color:#fff}
.side .me button{background:none;border:0;color:#F7935A;padding:0;font:inherit;cursor:pointer;margin-top:6px}
.menu-toggle,.menu-btn{display:none}

.main{flex:1;min-width:0;padding:26px 30px 48px;display:flex;flex-direction:column;gap:20px}
.head{display:flex;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:14px}
.head p{margin:4px 0 0;color:var(--muted)}

/* cards & grid */
.card{background:var(--card);border:1px solid var(--line);border-radius:14px;padding:18px 20px}
.card > h2,.card > h3{margin-bottom:12px}
.card-head{display:flex;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:10px;margin-bottom:12px}
.card-head h2,.card-head h3{margin:0}
.grid{display:grid;gap:16px}
.g-kpi{grid-template-columns:repeat(auto-fit,minmax(165px,1fr))}
.g-2{grid-template-columns:repeat(auto-fit,minmax(340px,1fr))}
.g-3{grid-template-columns:repeat(auto-fit,minmax(200px,1fr))}
.kpi{display:flex;flex-direction:column;gap:4px}
.kpi .v{font-size:28px;font-weight:700;line-height:1.2}
.kpi .l{font-size:13px;color:var(--muted)}
a.kpi{color:inherit}a.kpi:hover{border-color:var(--purple)}
.c-purple{color:var(--purple)}.c-orange{color:var(--orange-ink)}.c-red{color:var(--red)}.c-green{color:var(--green)}

/* buttons & forms */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;height:42px;padding:0 16px;border-radius:10px;border:1px solid var(--purple);background:var(--purple);color:#fff;font:inherit;font-weight:600;cursor:pointer;white-space:nowrap}
.btn:hover{background:var(--purple-dark);color:#fff}
.btn.orange{background:var(--orange);border-color:var(--orange)}.btn.orange:hover{background:#D9551A}
.btn.ghost{background:#fff;color:var(--ink);border-color:#DCD2E6}.btn.ghost:hover{border-color:var(--purple);color:var(--purple)}
.btn.danger{background:#fff;color:var(--red);border-color:#F0C2CA}
.btn.sm{height:34px;padding:0 12px;font-size:13px}
.link-btn{background:none;border:0;color:var(--purple);font:inherit;cursor:pointer;padding:0}
label.f{display:flex;flex-direction:column;gap:5px;font-size:13px;font-weight:600}
input,select,textarea{font:inherit;font-size:14px;color:var(--ink);border:1px solid #DCD2E6;border-radius:10px;padding:0 12px;height:42px;background:#fff;width:100%}
textarea{padding:10px 12px;height:auto;resize:vertical}
input:focus,select:focus,textarea:focus{outline:2px solid #CDB4E6;border-color:var(--purple)}
input[type=checkbox],input[type=radio]{width:18px;height:18px;padding:0;flex:none;accent-color:var(--purple,#6B2FA0)}
.check{display:flex;align-items:center;gap:8px;font-size:14px}
.form-grid{display:grid;gap:14px;grid-template-columns:repeat(auto-fit,minmax(200px,1fr))}
.form-grid .wide{grid-column:1/-1}
.inline{display:flex;flex-wrap:wrap;gap:8px;align-items:center}
.inline input,.inline select{width:auto}

/* tabs */
.tabs{display:flex;flex-wrap:wrap;gap:8px}
.tabs a{height:38px;display:inline-flex;align-items:center;padding:0 15px;border-radius:19px;border:1px solid #DCD2E6;background:#fff;color:var(--ink);font-weight:600}
.tabs a.on{background:var(--purple);border-color:var(--purple);color:#fff}
.tabs a span{opacity:.75;margin-left:6px;font-weight:500}

/* tables */
.table-wrap{overflow-x:auto}
table{width:100%;border-collapse:collapse}
th{text-align:left;font-size:12px;text-transform:uppercase;letter-spacing:.4px;color:var(--muted);padding:9px 8px;border-bottom:1px solid var(--line);white-space:nowrap}
td{padding:11px 8px;border-bottom:1px solid var(--line-soft);vertical-align:top}
tr:hover td{background:#FCFAFE}
td.num,th.num{text-align:right}

/* badges */
.badge{display:inline-block;font-size:11px;font-weight:700;padding:3px 8px;border-radius:6px;white-space:nowrap;background:var(--grey-bg);color:var(--grey)}
.src-facebook{background:var(--fb-bg);color:var(--fb)}
.src-whatsapp{background:var(--green-bg);color:var(--green)}
.src-messenger{background:var(--lilac);color:var(--purple)}
.st-new{background:var(--amber-bg);color:var(--orange-ink)}
.st-contacted,.st-interested{background:var(--lilac);color:var(--purple)}
.st-documents_pending,.st-file_submitted{background:var(--fb-bg);color:var(--fb)}
.st-converted,.at-present{background:var(--green-bg);color:var(--green)}
.st-lost,.at-absent{background:var(--red-bg);color:var(--red)}
.at-late{background:var(--amber-bg);color:var(--orange-ink)}
.at-leave{background:var(--grey-bg);color:var(--grey)}
.due-today{color:var(--purple);font-weight:600}.due-overdue{color:var(--red);font-weight:600}.due-new{color:var(--orange-ink);font-weight:600}

/* alerts */
.alert{padding:12px 16px;border-radius:10px;font-weight:500}
.alert.ok{background:var(--green-bg);color:var(--green)}
.alert.err{background:var(--red-bg);color:var(--red)}
.alert.warn{background:var(--amber-bg);color:var(--orange-ink)}

/* bars */
.bar{height:10px;background:var(--line-soft);border-radius:5px;overflow:hidden}
.bar i{display:block;height:100%;border-radius:5px;background:var(--purple)}
.bar i.facebook{background:#3B6FD8}.bar i.whatsapp{background:#2E9E5B}.bar i.messenger{background:var(--purple)}.bar i.other,.bar i.phone,.bar i.walk_in,.bar i.website,.bar i.referral{background:var(--orange)}

/* lead list row */
.row-list a.lrow{display:flex;gap:12px;align-items:flex-start;padding:12px 4px;border-top:1px solid var(--line-soft);color:inherit}
.row-list a.lrow:hover{background:#FCFAFE}
.lrow .who{flex:1;min-width:0;display:flex;flex-direction:column}
.lrow .who b{font-size:14px}

/* timeline */
.tl{display:flex;flex-direction:column}
.tl .it{display:flex;gap:14px;padding:12px 0;border-top:1px solid var(--line-soft)}
.tl .when{width:110px;flex:none;font-size:12px;color:var(--faint)}
.tl .body{flex:1;min-width:0}
.tl .it.incoming .body{background:#F7F3FB;border-radius:10px;padding:8px 12px}

.facts{display:grid;gap:10px;grid-template-columns:repeat(auto-fit,minmax(150px,1fr))}
.facts div{background:#FAF8FC;border-radius:10px;padding:10px 12px}
.facts small{display:block;font-size:12px;color:var(--faint)}
.facts b{font-size:14px;word-break:break-word}

.big-time{font-size:40px;font-weight:700;line-height:1.1}
.dark-card{background:var(--night);color:#fff;border:0}
.dark-card .muted{color:#D8C9E6}

/* register */
.reg td,.reg th{padding:6px 4px;text-align:center;font-size:12px}
.reg td:first-child,.reg th:first-child{text-align:left;white-space:nowrap;font-size:13px}
.dot{display:inline-block;width:22px;height:22px;line-height:22px;border-radius:6px;font-size:11px;font-weight:700}
.dot.present{background:var(--green-bg);color:var(--green)}.dot.late{background:var(--amber-bg);color:var(--orange-ink)}
.dot.leave{background:var(--grey-bg);color:var(--grey)}.dot.absent{background:var(--red-bg);color:var(--red)}

/* pagination */
nav[role=navigation] svg{width:16px;height:16px}
.pager{display:flex;gap:6px;flex-wrap:wrap;margin-top:12px}
.pager a,.pager span{min-width:36px;height:36px;display:inline-flex;align-items:center;justify-content:center;padding:0 10px;border-radius:8px;border:1px solid var(--line);background:#fff}
.pager .on{background:var(--purple);color:#fff;border-color:var(--purple)}

/* login */
.login{min-height:100vh;display:flex;flex-wrap:wrap;background:var(--night)}
.login .hero{flex:1 1 420px;padding:64px 48px;color:#fff;display:flex;flex-direction:column;justify-content:center;gap:18px}
.login .hero h1{font-size:40px;line-height:1.15;max-width:520px}
.login .hero p{color:#D8C9E6;font-size:16px;margin:0}
.login .pane{flex:1 1 420px;display:flex;align-items:center;justify-content:center;padding:40px 16px;background:var(--bg)}
.login form{width:100%;max-width:400px;display:flex;flex-direction:column;gap:14px}

details.box{border:1px solid var(--line);border-radius:12px;background:#fff}
details.box > summary{cursor:pointer;padding:12px 16px;font-weight:600;list-style:none}
details.box > summary::-webkit-details-marker{display:none}
details.box > summary::before{content:'+ ';color:var(--purple)}
details.box[open] > summary::before{content:'− '}
details.box > div{padding:0 16px 16px}

/* phone */
@media (max-width:900px){
  .shell{flex-direction:column}
  .menu-btn{display:flex;align-items:center;justify-content:space-between;background:var(--night);color:#fff;padding:12px 16px;position:sticky;top:0;z-index:5}
  .menu-btn label{cursor:pointer;border:1px solid #6E4F8E;border-radius:8px;padding:6px 12px}
  .side{display:none;width:100%;height:auto;position:static}
  .menu-toggle:checked ~ .side{display:flex}
  .main{padding:18px 16px 40px}
  .login .hero{padding:40px 20px}.login .hero h1{font-size:30px}
}
@media print{.side,.menu-btn,.no-print{display:none!important}.main{padding:0}}

/* ===================== v2: accounts ===================== */
.side .sect-h{margin:14px 4px 4px;padding:5px 10px;border-radius:6px;background:#3B1E57;color:#F7935A;font-size:11px;font-weight:700;letter-spacing:.12em;text-transform:uppercase}
.side details.grp > summary{list-style:none;cursor:pointer;padding:8px 12px;border-radius:8px;color:#EDE6F3;font-size:14px;display:flex;justify-content:space-between}
.side details.grp > summary::-webkit-details-marker{display:none}
.side details.grp > summary::after{content:'+';color:#9C87B2}
.side details.grp[open] > summary::after{content:'−'}
.side details.grp > summary:hover{background:#3B1E57}
.side a.nav.sub{padding:7px 12px 7px 24px;font-size:13.5px;color:#D8C9E6}
.side a.nav.sub.on{background:var(--orange);color:#fff;font-weight:600}
.calc{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:10px;background:var(--lilac);border-radius:12px;padding:12px 14px}
.calc:empty{display:none}
/* form + history pages: the history table gets the room, the form keeps a fixed width */
.split{grid-template-columns:minmax(0,1fr);align-items:start}
@media(min-width:1100px){.split-l{grid-template-columns:400px minmax(0,1fr)}.split-r{grid-template-columns:minmax(0,1fr) 400px}}
.calc span{display:block;font-size:12px;color:var(--muted)}
.calc b{font-size:18px}
.sec-t{grid-column:1/-1;font-size:13.5px;font-weight:700;color:var(--purple);border-bottom:1px dashed var(--line);padding:6px 0 4px}
.addrow{display:flex;gap:6px}.addrow select{flex:1;min-width:0}
.addrow .btn{height:42px}
.kpi.brand{background:var(--purple);border-color:var(--purple);color:#fff}.kpi.brand .l,.kpi.brand .faint{color:#E4D6F0}
.due-amt{color:var(--red);font-weight:700}.adv-amt{color:var(--green);font-weight:700}
.card.due-card{border-color:#F0C2CA}.card.due-card .card-head h2{color:var(--red)}
tfoot td{font-weight:700;background:#FAF8FC;border-top:1px solid var(--line)}
.items-table input{height:38px}
dialog.qa{border:0;border-radius:16px;padding:22px;width:min(560px,92vw);box-shadow:0 20px 60px rgba(30,23,38,.3)}
dialog.qa::backdrop{background:rgba(30,12,48,.45)}
.chart svg{width:100%;height:auto;display:block}
.legend{display:flex;gap:14px;font-size:12.5px;color:var(--muted)}
.legend i{display:inline-block;width:10px;height:10px;border-radius:2px;margin-right:5px}
select.sm,input.sm{height:34px;font-size:13px;padding:0 8px}

/* printed invoice / receipt — paper is always white A4 */
.sheet-wrap{overflow-x:auto;background:#d9d4df;padding:16px;border-radius:14px}
.sheet{width:794px;min-height:1123px;margin:0 auto;background:#fff;color:#1f2933;font-family:'Hind Siliguri','DM Sans',sans-serif;font-size:13px;line-height:1.45;padding:34px 30px 30px;position:relative;box-shadow:0 2px 14px rgba(0,0,0,.18)}
.sheet.short{min-height:0}
.sheet .hd{display:flex;justify-content:space-between;align-items:flex-start;border-bottom:1px solid #e1e5ea;padding-bottom:10px;gap:16px}
.sheet .hd img.lg{width:170px;margin-top:0}
.sheet .co{display:flex;gap:10px;align-items:flex-start}
.sheet .qr{width:96px;height:96px;flex:none}.sheet .qr img,.sheet .qr canvas{width:96px!important;height:96px!important}
.sheet .co b{font-size:17px;font-weight:600;display:block}
.sheet .co div{font-size:11.5px}
.sheet .badge-t{display:block;width:max-content;margin:18px auto 14px;border:1.5px solid #52677a;color:#3e5163;border-radius:6px;padding:2px 16px;font-size:17px;font-weight:600;letter-spacing:.02em}
.sheet .to{display:flex;justify-content:space-between;gap:20px;font-size:13.5px}
.sheet .to h4{margin:0 0 8px;font-size:15px;font-weight:600}
.sheet .to p{margin:0 0 4px}
.sheet .sec{display:flex;align-items:center;gap:12px;margin:18px 0 10px;font-size:15px;font-weight:600}
.sheet .sec::before{content:"";width:40px;border-top:1px solid #e1e5ea}.sheet .sec::after{content:"";flex:1;border-top:1px solid #e1e5ea}
.sheet table{width:100%;border-collapse:collapse;font-size:12.5px}
.sheet th{background:#e3e8ec;color:#1f2933;font-weight:500;text-transform:none;letter-spacing:0;font-size:12.5px;padding:7px 8px;border:1px solid #e1e5ea;white-space:normal}
.sheet td{padding:6px 8px;border:1px solid #e1e5ea}
.sheet tr:hover td{background:none}
.sheet .r-al{text-align:right}
.sheet .tot{width:296px;margin:16px 0 0 auto}.sheet .tot td:last-child{text-align:right}
.sheet .words{text-align:right;font-weight:600;font-size:12px;margin-top:10px}
.sheet .refund{color:#c2322b;font-weight:600}
.sheet .sign{position:absolute;left:30px;right:30px;bottom:110px;display:flex;justify-content:space-between;align-items:flex-end;font-size:13.5px}
.sheet.short .sign{position:static;margin-top:70px}
.sheet .sign span{border-top:1px dashed #7b8794;padding-top:3px;min-width:130px;text-align:center}
.sheet .sign small{font-size:10.5px}
.sheet .foot{position:absolute;left:30px;right:30px;bottom:30px;font-size:11px;color:#52677a;border-top:1px solid #e1e5ea;padding-top:8px;text-align:center}
.sheet.short .foot{position:static;margin-top:24px}
/* money receipt — two copies (client + office) on one A4 */
.sheet.mr-sheet{min-height:0;padding:0 30px}
.mr-copy{padding:26px 0 22px;font-size:13.5px}
.mr-copy + .mr-copy{border-top:1.5px dashed #9aa5b1}
.mr-copy .hd{border-bottom:0;padding-bottom:0}
.mr-title{text-align:center;margin:4px 0 14px;line-height:1.3}.mr-title b{display:block;font-size:17px;font-weight:600;letter-spacing:.02em}.mr-title span{font-size:12.5px}
.mr-row{display:flex;gap:28px}.mr-row .mr-f{flex:1}
.mr-f{display:flex;align-items:flex-end;gap:6px;margin:0 0 12px;min-width:0}
.mr-f span{white-space:nowrap}
.mr-f u{flex:1;text-decoration:none;border-bottom:1px solid #7b8794;padding:0 4px 1px;min-height:20px;min-width:0}
.mr-right{justify-content:flex-end}.mr-right u{flex:0 0 auto;min-width:110px}
.mr-due{color:#c2322b}.mr-ok{color:#1a8a4a}
.mr-boxes{display:flex;gap:10px;flex-wrap:wrap;margin:6px 0 4px}
.mr-boxes div{border:1px dashed #52677a;border-radius:6px;padding:7px 8px;font-weight:600}
.mr-sign{display:flex;justify-content:space-between;align-items:flex-end;margin-top:46px}
.mr-sign span{border-top:1px solid #1f2933;padding-top:3px;min-width:130px}
.mr-sign small{font-size:10.5px;color:#52677a}

/* ================= WhatsApp-Style Meta Chat Panel ================= */
.src-instagram{background:#FCE4EC;color:#C2185B}
.chat-app{display:flex;height:calc(100vh - 80px);min-height:600px;background:#fff;border:1px solid var(--line);border-radius:14px;overflow:hidden;box-shadow:0 4px 24px rgba(42,18,64,0.06);margin:-6px 0 0}
.chat-side{width:360px;flex:none;display:flex;flex-direction:column;border-right:1px solid var(--line);background:#fff}
.chat-side-head{padding:14px 16px 10px;background:#FAF8FC;border-bottom:1px solid var(--line-soft);display:flex;flex-direction:column;gap:10px}
.chat-side-title{display:flex;justify-content:space-between;align-items:center}
.chat-side-title h2{font-size:17px;font-weight:700;color:var(--night);display:flex;align-items:center;gap:6px}
.chat-search-box{position:relative;display:flex;align-items:center}
.chat-search-box input{height:36px;border-radius:20px;padding:0 36px 0 34px;background:#fff;border:1px solid #D8CBE4;font-size:13px}
.chat-search-box svg{position:absolute;left:11px;color:var(--muted);width:15px;height:15px;pointer-events:none}
.chat-search-box .clear-btn{position:absolute;right:10px;background:none;border:none;color:var(--muted);cursor:pointer;font-size:14px}
.channel-filters{display:flex;gap:4px;overflow-x:auto;padding-bottom:2px}
.channel-btn{height:28px;padding:0 10px;border-radius:14px;border:1px solid #E2D7ED;background:#fff;font-size:12px;font-weight:600;display:inline-flex;align-items:center;gap:4px;cursor:pointer;color:var(--muted);white-space:nowrap}
.channel-btn.on{background:var(--purple);color:#fff;border-color:var(--purple)}
.channel-btn.wa.on{background:#25D366;border-color:#25D366}
.channel-btn.ms.on{background:#0084FF;border-color:#0084FF}
.channel-btn.ig.on{background:#E1306C;border-color:#E1306C}
.status-filters{display:flex;gap:4px;overflow-x:auto;padding-top:2px}
.status-btn{height:24px;padding:0 8px;border-radius:6px;border:none;background:#F0EBF5;font-size:11px;font-weight:600;color:var(--muted);cursor:pointer;white-space:nowrap}
.status-btn.on{background:var(--purple-dark);color:#fff}

.chat-list{flex:1;overflow-y:auto;display:flex;flex-direction:column}
.chat-item{display:flex;gap:12px;padding:12px 14px;border-bottom:1px solid var(--line-soft);cursor:pointer;transition:background .15s;position:relative;text-decoration:none;color:inherit}
.chat-item:hover{background:#F8F5FB}
.chat-item.active{background:#F1E9FA;border-left:4px solid var(--purple)}
.chat-avatar-wrap{position:relative;width:44px;height:44px;flex:none}
.chat-avatar{width:44px;height:44px;border-radius:50%;background:#E8DCF3;color:var(--purple-dark);font-weight:700;font-size:16px;display:flex;align-items:center;justify-content:center;text-transform:uppercase}
.chat-chan-icon{position:absolute;bottom:-2px;right:-2px;width:18px;height:18px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:10px;color:#fff;border:2px solid #fff}
.chat-chan-icon.whatsapp{background:#25D366}
.chat-chan-icon.messenger{background:#0084FF}
.chat-chan-icon.instagram{background:linear-gradient(45deg,#f09433,#e6683c,#dc2743,#cc2366,#bc1888)}
.chat-chan-icon.facebook{background:#1877F2}
.chat-item-body{flex:1;min-width:0;display:flex;flex-direction:column;gap:3px}
.chat-item-top{display:flex;justify-content:space-between;align-items:center;gap:6px}
.chat-item-name{font-weight:700;font-size:14px;color:var(--ink);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.chat-item-time{font-size:11px;color:var(--muted);flex:none}
.chat-item-mid{display:flex;justify-content:space-between;align-items:center;gap:6px}
.chat-item-msg{font-size:13px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.chat-item-meta{display:flex;align-items:center;gap:6px;font-size:11px}
.chat-unread-badge{background:#25D366;color:#fff;font-size:11px;font-weight:700;padding:0 6px;height:18px;line-height:18px;border-radius:9px;min-width:18px;text-align:center}

.chat-center{flex:1;min-width:0;display:flex;flex-direction:column;background:#F0EBE3;position:relative}
.chat-header{height:62px;padding:0 18px;background:#F7F5FA;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center;gap:12px;flex:none}
.chat-header-info{display:flex;align-items:center;gap:10px;min-width:0}
.chat-header-name{font-size:15px;font-weight:700;color:var(--night);display:flex;align-items:center;gap:8px}
.chat-header-sub{font-size:12px;color:var(--muted);display:flex;align-items:center;gap:8px}
.chat-header-actions{display:flex;align-items:center;gap:8px}
.chat-status-select{height:32px;border-radius:16px;padding:0 10px;font-size:12px;font-weight:600;background:#fff;border:1px solid #D2C4DF;color:var(--ink)}

.chat-body{flex:1;overflow-y:auto;padding:20px 24px;display:flex;flex-direction:column;gap:8px;background-color:#EFEAE2;background-image:radial-gradient(#e0d9cf 1px, transparent 1px);background-size:20px 20px}
.date-sep{align-self:center;background:#E1D9D0;color:#54656F;font-size:11px;font-weight:600;padding:4px 12px;border-radius:8px;box-shadow:0 1px .5px rgba(0,0,0,.13);margin:8px 0}
.msg-wrap{display:flex;flex-direction:column;max-width:70%;position:relative}
.msg-wrap.incoming{align-self:flex-start}
.msg-wrap.outgoing{align-self:flex-end}
.msg-box{padding:8px 12px 6px;border-radius:10px;box-shadow:0 1px .5px rgba(0,0,0,.13);font-size:13.5px;line-height:1.45;word-break:break-word;position:relative}
.msg-wrap.incoming .msg-box{background:#FFFFFF;color:#111B21;border-top-left-radius:0}
.msg-wrap.outgoing .msg-box{background:#D9FDD3;color:#111B21;border-top-right-radius:0}
.msg-sender-name{font-size:11px;font-weight:700;color:var(--purple-dark);margin-bottom:3px}
.msg-wrap.outgoing .msg-sender-name{color:#008069}
.msg-time-status{float:right;display:inline-flex;align-items:center;gap:3px;font-size:11px;color:#667781;margin-left:8px;margin-top:4px}
.msg-check{color:#53bdeb;font-size:12px;font-weight:700}
.msg-err{color:var(--red);font-size:11px;margin-top:2px}

.chat-input-bar{padding:10px 14px;background:#F0F2F5;border-top:1px solid var(--line);display:flex;flex-direction:column;gap:6px;flex:none;position:relative}
.chat-input-row{display:flex;align-items:flex-end;gap:8px}
.chat-textarea{flex:1;min-height:42px;max-height:120px;border-radius:12px;border:1px solid #D0D5DD;padding:9px 14px;font-size:14px;background:#fff;resize:none;line-height:1.4}
.chat-send-btn{height:42px;width:44px;border-radius:12px;background:#00A884;color:#fff;border:none;display:flex;align-items:center;justify-content:center;cursor:pointer;flex:none}
.chat-send-btn:hover{background:#008f6f}
.canned-toggle-btn{height:42px;padding:0 12px;border-radius:12px;background:#fff;border:1px solid #D0D5DD;color:var(--purple);font-weight:600;font-size:13px;cursor:pointer;display:inline-flex;align-items:center;gap:4px;flex:none}
.canned-toggle-btn:hover{background:var(--lilac);border-color:var(--purple)}

.canned-popover{position:absolute;bottom:70px;left:14px;width:340px;max-height:280px;background:#fff;border:1px solid var(--line);border-radius:12px;box-shadow:0 8px 30px rgba(0,0,0,0.12);overflow-y:auto;display:none;z-index:20;padding:8px 0}
.canned-item{padding:8px 12px;cursor:pointer;border-bottom:1px solid var(--line-soft);transition:background .1s}
.canned-item:hover{background:#F7F4FA}
.canned-item b{display:block;font-size:13px;color:var(--purple)}
.canned-item span{display:block;font-size:12px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}

.chat-drawer{width:310px;flex:none;border-left:1px solid var(--line);background:#fff;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:14px}
.chat-drawer-head{display:flex;justify-content:space-between;align-items:center;padding-bottom:10px;border-bottom:1px solid var(--line-soft)}
.chat-drawer-head h3{font-size:15px;font-weight:700;color:var(--night);margin:0}
.drawer-field{display:flex;flex-direction:column;gap:4px}
.drawer-field label{font-size:11px;text-transform:uppercase;font-weight:700;color:var(--muted);letter-spacing:.4px}
.drawer-field input,.drawer-field select,.drawer-field textarea{font-size:13px;height:36px;border-radius:8px}
.drawer-field textarea{height:60px;padding:6px 10px}
.drawer-acts{display:flex;flex-direction:column;gap:6px;margin-top:6px}

@media (max-width: 1024px){
  .chat-drawer{display:none}
}
@media (max-width: 768px){
  .chat-side{width:100%;display:flex}
  .chat-center{display:none}
  .chat-app.in-chat .chat-side{display:none}
  .chat-app.in-chat .chat-center{display:flex}
}
@media print{
  @page{size:A4;margin:0}
  body{background:#fff}
  .sheet-wrap{background:none;padding:0;overflow:visible}
  .sheet{box-shadow:none;margin:0;width:210mm;min-height:297mm}
  .sheet.short,.sheet.mr-sheet{min-height:0}
  .mr-copy{height:148.4mm;box-sizing:border-box;overflow:hidden}
  .main > *:not(.print-area){display:none!important}
}